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Defense for Targeted Individuals

Frequently Asked Questions

Please read our Policy Pages for more details on our store operation. Please contact us if you have any additional questions.

General Questions

Each and every individual is different. Therefore, some may feel its benefits within a few hours and for some it may take a couple of days or up to two weeks. In most situations, it takes about two weeks for your body to adjust to the protective frequencies and to start feeling maximum benefits. Some have been said to be so overwhelmed by the effects they must turn their units on for only a few hours at a time at first until their body’s get used to the beneficial energies.

No. All our products are FCC certified and do not interfere or conflict with any wi-fi or cell phone operation. Our products generate cumulative energies and the longer you use them, the greater the benefit. Multiple products will enhance each other's operation.

If you want to be protected, you always have to be within the protective field of the product. This is why we have many different models. If you do not want to have the product on you all the time, then you should purchase our Portable or Tabletop Model which stays fixed in your home and is beneficial within 30-100 feet range. We recommend that you have the Defender with you 24 hours a day, even while sleeping. You may also set it on a desk or table next to you, keep it in a bag or purse or in your pocket.

That's your own choice, of course. However, you are advised to continue using the product for on-going protection. You will experience progressive and more significant improvement with continuous use of the Defender.

It is like any medicine or prescriptions. It may work for some people and may not work for others. Also it may take different amounts of time to work for different individuals based on the severity of their situation. In general we have an 85% success rate with customers using the product for two weeks. This is why we give you 30 days to evaluate our products. So, if it does not work for your situation, you can return the product for a refund.

If you have any medical condition, are pregnant, or are on medication, please consult your physician before using our products. Please read the "Disclaimer Information". The unit is not to be used in pregnancy, infancy, or with implanted electronic devices. Do not use in water, or moist environments.

Please do not be alarmed. Your body adapts itself to the scalar energy. If you think that the Defender has lost its effectiveness after using it for some time, stop using it for a week and then resume. This should enable you to enjoy its benefits again.

Not that we are aware of. Please read the "Disclaimer information" for more details. A few users have experienced a strange or uncomfortable feeling during the first few days which is symptomatic of the body adjusting to the effects of the new healing field. We suggest using the new device a few hours at a time until your mind and body are used the new healing energies.

An Active Product is one that actually generates a protective field with electronic circuits, while a passive product does not contain any electronics and thus does not generate any kind of Waves. Almost all Pendants sold by our competitors are simple passive products which do not have any electronics and don't generate any healing waves and thus produce limited benefits. An active product will always be 10 to 100 times as powerful as a simple passive product in providing beneficial protection. All of the Defender products are electronic generators and consist of a power source with electronic components with special "Mobius" antennas which generates the Scalar Waves. Through micro-miniaturization, we are now able to offer battery powered and rechargeable products.

YES. All our products and their beneficial energies are cumulative and reinforce each other.

Interest in Energy Medicine has been exploding over the last 20 years, and Energy Medicine has been helping people heal for years. However, it has also been an easy target for standard medicine. Why? We don't have instruments that can measure changes in energy in the realm of quantum physics. So in the absence of "hard data", it is easy to say that the results are just the placebo effect. But the consistent positive results of millions of people around the world cannot be ignored just because we can't measure the source with a machine.

If you look for the proof, you will find that scalar energy is all around you. Looking for proof of quantum physics is in the results, not the cause and effect. Also belief does wonders and influences the results. Beliefs hold both emotional and mental energy and can deeply affect your entire being. Whether true or not, your beliefs are accepted as truth by your subconscious mind and affect how you act, sleep, think and perceive the world and other people around you. Negative thoughts, worries and fears have a weakening effect on the immune system. A positive outlook enhances our well-being. Beliefs even carry a placebo-effect with themselves. Assume that a placebo gives the same result as a medicinal painkiller. Just assume. For which one will you go for? The painkiller, or the placebo with no side effects? Anyway, read the testimonials, and observe and test the differences for yourself.

Not to our knowledge. The body is always absorbing energies and having our products put you inside a protective field of positive scalar energy rather than harmful energies.

For an apartment or a small house (1 bedroom), we recommend the Portable Defender. For protection when you are away from home, we recommend the Pendant, or the Personal Defender. For larger homes, we recommend one or multiple Tabletop models. The beneficial energies are cumulative so the more  units you have around you the more protection you will receive. It also depends on how strong is your attacker, higher power attacks will require a more powerful Defender.

Charging, Powering, and LED Questions

YES. We recommend that when you receive the Defender, you turn it ON and leave it ON permanently. The unit will continue to operate normally when charging, although on some models the LEDs might behave slightly differently.
Different models have different sized batteries. The pendants use easily replaceable coin batteries which last about 6 months. The Personal model uses a rechargeable battery which lasts about a week before it has to be recharged. The Portable model uses a rechargeable battery which lasts about a month before it has to be recharged. Recharging can take from 1 to 6 hours. We recommend that you let the unit charge overnight. If you want to charge it more often, that is OK too, our high-tech charging electronics prevents overcharging of the batteries. The unit continues to operate while being charged.

We recommend that you turn the unit on when you receive it and then leave it ON permanently, even when charging the battery.

Traveling with the products

Treat your defender product just as you would your cell phone. We recommend that you put the product in your checked luggage. If you take the product in your carry-on luggage, it is possible that it might get confiscated as it might look funny to the X-ray machine.

Keep the unit turned-off and stowed away.

Ordering, Shipping, and Warranty

You may place an order using a personal check, bank check or money order. Please note that we do not accept gift cards. When using a personal check, your order will not be shipped until the check is processed. Please send orders with above methods of payment to: QuWave LLC, PO BOX 439, Ledgewood, NJ 07852

We do not offer payment plans. However, if you use a credit card to purchase our products, you can then pay the credit card off over time with multiple payments. We also offer purchases with Affirm and Paypal which offer monthly payment plans.

We sell products from our online store only. All international shipments are sent from the US.
Sorry, but we do not do drop shipping. An order can only be shipped to the verified address on your credit card account. We also do not offer split shipping to different addresses.
We sell products internationally very often. Shipping is a flat rate of $39, shipped via USPS Priority Air Mail. We send you a tracking number so you can track the shipment online. Please be aware that it can take from 2 to 6 weeks to get to international locations, and you will need to pay customs fees at your destination.
Remember, the 30 days is from the time you receive the products in your hands. We can extend it by a few days if the customer has a good reason and if this is arranged before we ship the product. But, in reality, if a customer has not felt the positive benefits within 30 days, then he should return the unit for a refund. Please note that the 30 day return policy is firm, and we will not issue refunds after the 30 day period under any circumstances.
All products are sold with a 30 day money back guarantee. All you need to do is contact us for an RMA number and then send back the product. We do not offer preprinted shipping labels. All postage is to be paid by the customer. Shipping charges are not refundable. Once we receive the unit in good condition, we will issue a full refund (minus the shipping charges). Refunds are always made with the same method which was used to make the payment, no exceptions.
No. We are an online store only and do not have a pick up location.

Affiliate Questions

Anyone can become an affiliate. To join the Program, you need to sign up using the form below and get an approval from us. Our affiliates come from all industries. You will most likely be successful if you are a blogger, podcaster, entrepreneur or a freelancer.

Typically the affiliate commission is 10% and it is applied to sales of any product on our website.

Commissions are made through PayPal email address. You need to have a PayPal account to participate.
There are three main conditions that have to be met in order to receive a payout: 1. Referring 3 unique paying customers 2. Minimum payout $100 3. Wait 30 days after customer receives product
No, unfortunately, this isn’t possible. The new user must use your unique affiliate link when placing an order to be credited to your affiliate account.

Yes, but you have to follow the rules that are part of our Terms & Conditions.

Yes, we can generate a custom discount coupon keyed to your account. So that when someone uses your coupon they get a discount, and you get an automatic commission. A typical coupon will give a 10% discount to your audience.
Visitors have 30 days to make a purchase after clicking on your affiliate link.
Rewards are processed at the beginning of every month.
You earn your commissions from the purchases of any customers you have brought to our website.
Over 15% of people doing affiliate marketing bring in over $50,000 annually in affiliate income. That is passive income - a steady stream of money that takes minimal effort. In most cases, affiliate marketing makes it easier to earn passive income than other revenues, like property rentals.

If you have any specific questions which are not answered on this web site, please feel free to send us an email, and we will be happy to tell you anything you want to know about our products.

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